CPACC Quick Reference
ICT Standards
Applying accessibility standards and regulations to ICT.
ICT accessibility standards set out technical requirements that digital products and services must meet. Laws in this area usually work by referencing an established technical standard — requiring compliance with the standard becomes the way to comply with the law.
In the US, Section 508 of the Rehabilitation Act requires federal agencies to make their ICT accessible to employees and members of the public with disabilities. Federal agencies must follow the Section 508 Standards, which reference WCAG for web content. The ADA covers private sector websites through its public accommodations title, enforced mainly through litigation.
In the EU, the Web Accessibility Directive requires public sector websites and apps to meet accessibility standards. The European Accessibility Act extends requirements into the private sector for key products and services. Both instruments reference EN 301 549, the European standard that itself incorporates WCAG.