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Individualised vs Universal

An individualised accommodation fixes a problem for one person after the main design has been built. Universal design builds in access for as many people as possible from the very start, so fewer people need special arrangements.

⚠️ Universal design and accommodations are not in conflict. Even a well-designed environment may still need reasonable accommodations for specific individuals — universal design reduces how often that is needed, it does not eliminate the need entirely.

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